Press Release

BMC Software Announces Formation of Customer Advisory Council for BMC Application Problem Resolution Product Line

Council to provide essential input on BMC solutions for the application development market

HOUSTON, May 5, 2008 — BMC Software has formed a Customer Advisory Council for its BMC Application Problem Resolution Product Line. These key customers have been invited to help shape the future of the company’s solutions for the application development market.

The BMC Customer Advisory Council includes distinguished IT executives from top global organizations including: Eclipsys Corp. (Atlanta, GA), Itron Inc. (Liberty Lake, Wash.), JDA Software Group Inc. (Scottsdale, AZ), PHH Mortgage (Mt. Laurel, NJ), Phase Forward Inc. (Waltham, Mass.), Picis Inc. (Wakefield, Mass.), Softrax Corp. (Canton, Mass.), Unica Corp. (Waltham, Mass.).

“We’re excited about being part of BMC’s Customer Advisory Council and influencing the development BMC’s Application Problem Resolution product line,” said John Pavlov, vice president of engineering at Softrax. “Since all the council members have extensive experience developing and supporting software applications, we’re in a unique position to collaborate with BMC’s teams and advise on a peer-to-peer level.”

“We launched the Customer Advisory Council so we could foster trusted, long-term partnerships and more closely collaborate on product and service enhancements that will help all our customers continually improve the efficiency of their development teams,” said Tom Schodorf, General Manager of BMC’s Service Development Business Unit.

Members of the Council will regularly convene with BMC senior management and product teams and be able to preview and influence product plans

About BMC Software
BMC Software is a leading global provider of enterprise management solutions that empower companies to automate their IT and prove its business value. Delivering Business Service Management and Service Automation, BMC solutions span enterprise systems, applications, databases and service management. For the four fiscal quarters ended December 31, 2007, BMC revenue was approximately $1.7 billion. For more information, visit www.bmc.com.

In May 2006, BMC acquired Identify Software Ltd., creators of BMC Application Problem Resolution, which optimizes application development by automating problem resolution. Today, over 1,000 enterprises and independent software vendors (ISVs) rely on the solution to improve IT staff efficiency, enhance application functionality and quality, and accelerate software project delivery dates. Learn more at www.identify.com or call 1 800.364.5467.

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