Identify's AppSight Application Problem Resolution System Named Winner in Best of Tech·Ed 2005 Awards
Technology recognized as best solution in the "development tools" category
NEW YORK, June 9, 2005 – In a ceremony last night at the Microsoft Tech·Ed 2005 Conference in Orlando, Fla., Penton Media Inc.’s Windows IT Pro and SQL Server Magazine announced that Identify Software’s AppSight™ Application Problem Resolution System has been chosen as Best Development Tool in the Best of Tech·Ed 2005 awards.
"Developers know that it takes longer to find and reproduce problems than to fix them. Identify’s AppSight directly addresses this costly fact of development by recording everything from the user view to method invocations and network traffic and providing a synchronized view of all interactions," said Mike Otey, senior technical editor for Windows IT Pro and SQL Server Magazine. "When a problem occurs, users can go directly to the line of code executing. AppSight extends the debugging power of IDE to any instance of the application," said Otey.
For most enterprises and software vendors, problem resolution remains a manual, error-prone, communications-intensive activity that involves multiple members of the application development team – architects, developers, testers, as well as operations. The problem resolution team typically goes through a lengthy and costly process that includes iterative attempts to gather information about the problem and multiple attempts to recreate the problem before even beginning the root cause analysis phase. Identify’s AppSight automates the entire process.
AppSight leverages patented AppSight Black Box software technology to monitor application execution and capture a synchronized, real-time log of user actions, system events, performance metrics, configuration data, and code execution flow – much like the "black box" flight recorder on an aircraft captures a real-time record of a flight. The AppSight Black Box log can be replayed and analyzed to quickly pinpoint the root cause of all kinds of application problems, whether related to performance, configuration issues, user mistakes, or code errors. Because AppSight allows IT professionals to simply replay, rather than recreate the problem, it eliminates up to 70 percent of the cycle time traditionally consumed by root cause analysis and streamlines the problem triage process.
"We are thrilled to receive this recognition," said Identify Software CEO Yochi Slonim. "This 'Best of' acknowledgement demonstrates that the acceleration of application problem resolution is a vital component of software development and maintenance and we are honored that Windows IT Pro and SQL Server Magazine bestowed this distinction on Identify’s AppSight software."
About Identify Software
Identify® is the leader in application problem resolution software, helping hundreds of enterprises and software vendors speed application delivery, increase application quality, performance, and availability, and reduce application support costs. The company’s AppSight Application Problem Resolution System leverages patented Black Box technology to monitor application execution and to capture, communicate, and determine the root cause of application problems, thereby dramatically accelerating problem resolution processes across the application lifecycle.
Founded in 1996, Identify is a global organization, with operational headquarters in New York and offices in Israel and throughout the U.S., Europe, and Asia Pacific. For more information about Identify, please visit www.identify.com or call 800.364.5467.
About the Windows IT Pro Group
The Windows IT Pro Group, the largest independent Windows IT community in the world, includes content from flagship print publication Windows IT Pro, three monthly paid subscription print newsletters, 12 direct-request email newsletters and a web site resource for more than two million IT professionals each month. First published in 1995, Windows IT Pro is the editorial leader in its field and has a paid subscription base of 105,000. The magazine is published in 13 languages and has an international reach in 160 countries.
The franchise also includes SQL Server Magazine, with 30,000 paid subscribers, more than 210,000 web site visitors monthly and two email newsletters sent to more than 130,000 opt-in subscribers. The American Society of Business Publication Editors (ASBPE) named SQL Server Magazine "Magazine of the Year" in the less-than-80,000 circulation category in 2002. The two publications generate nine million page impressions monthly, host 2.5 million unique visitors to their web sites monthly, and have more than one million readers with opt-in subscriptions to their email newsletters. The Windows IT Pro Group is the world’s leading producer of custom Roadshows, paid conferences and paid workshops for Windows and SQL Server IT professionals.
For more information visit www.windowsitpro.com/pressroom and www.penton.com.
Media Contacts
Betsy Graham
Identify Software
919 878 3717 x239
Karen Pantinas
PAN Communications
978.474.1900
Identify@pancomm.com
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