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Webcasts
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How to Produce Software with Greater Speed, Quality, and Efficiency in a Slowing Economy
An on-demand webcast
As the economy slows and budgets tighten, application development managers are under greater pressure to meet business demands:
- Build more functionality into releases
- Accelerate software delivery
- Improve software quality and performance
- Ensure customer satisfaction
- Maintain (or reduce) costs
Attend this webcast to learn how you can gain efficiencies across your development, testing, and support organization by automating application problem resolution processes.
- Learn how you can quickly pinpoint and resolve application bugs and issues
- Understand how you can save staff time and achieve your development objectives
- See a demo of this powerful approach in action
- Ensure customer satisfaction
- Maintain (or reduce) costs
All attendees will receive, "The Impact of Inefficient Problem Resolution Processes," a commissioned study conducted by Forrester Consulting.
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 Improve Developer Efficiency by Automating Application Problem Resolution
An on-demand webcast
Did you know that developers are spending about a third of their time diagnosing and resolving software-related problems? According to a study conducted by Forrester Consulting on behalf of BMC Software, “problem resolution is a major time-sink for developers and a drain on the efficiency of application development and support.” The good news is, these processes can be significantly automated and improved.
Attend this webcast to learn how you can:
- Eliminate the need to manually recreate software problems before resolving them
- Standardize problem resolution processes across software development, QA and support teams
- Improve the efficiency and productivity of developers by up to 40%
Note: Webcast presented in English, though registration form is in Swedish.
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A Lifecycle Approach to Cost Effective Software Productivity and Quality for Government Agencies
An on-demand webcast
Access this one-hour webcast and learn how BMC AppSight Application Problem Resolution System can help you meet constituent demand for increased government efficiency across the application lifecycle and deliver:
- Faster application delivery
- Shorter test cycles and increased application quality
- Improved application performance
- Significantly faster and more cost-effective problem resolution processes
Registrants will receive “The Business Case for Better Problem Resolution Processes,” a commissioned study conducted by Forrester Consulting.
Speakers:
- Wesley Pullen, Regional Engineering Manager, BMC Software
- Robert Patrick, Director-Federal Government Accounts, BMC Software
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 Gain Efficiencies and Improve Productivity across your Development Organization
An on-demand webcast
What would you do if you could reclaim up to 40 percent of your development resources? Find out how it may be possible by attending this webcast. Forrester Research will unveil the findings of their research on application problem resolution and the impact this iterative process has on development organizations and the application lifecycle.
You'll learn key findings from this Forrester Research study, including:
- Why most application problems take more than a day to be resolved — and why 10 percent take more than 10 days
- Why nearly half of testers spend an hour or more documenting problems
- What the cost of slow problem resolution cycles means for your application development team and company as a whole
- Why better information about application problems can speed both the problem resolution process and the develop/test/deliver cycle
Speakers:
- Carey Schwaber, Senior Analyst, Forrester Research
- Fred Voccola, Vice President, Identify Business Unit, BMC Software
- Bill Laberis, Computerworld
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 Increasing Software Development Efficiency Without Adding Headcount
An on-demand webcast
Many software development organizations are finding themselves under immense pressure. On the one hand, they are required to meet ever-changing business demands and release applications within short timeframes while maintaining high quality levels. On the other hand, they face the challenge of recruiting and retaining skilled software engineers while reducing costs.
A new breed of solutions helps development managers overcome resource and workload challenges through automation of key development processes. This free webcast addresses these issues, including:
- Software development industry trends and challenges
- Strategies for optimizing development processes
- Optimization in the real world — what works and what doesn't
Speakers:
- Rüdiger Spies, IDC analyst
- Eldad Maniv, VP of Product Management at BMC Software
Note: Webcast presented in English, though registration form is in German.
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 Reinventing App Development: Pumping Up Productivity While Meeting Segregation of Duties Requirements
An on-demand webcast
Development teams usually spend 40% or more of their time resolving application problems. One reason for this productivity loss is that problem resolution is an iterative, manual process. Current trends, such as SOA and regulatory compliance issues make the problem worse by complicating data gathering and problem recreation.
In this e-seminar, we will discuss these trends and an innovative technology approach that automates and accelerates problem resolution processes to deliver productivity improvements of 20% or more — a technology that a recent product review called, "a marvelous experience that would make any developer or QA engineer salivate." Through real-world examples, the webinar will demonstrate how organizations have re-invested the expanded productivity of the application development organization into additional testing for improved quality, developing new features to drive the business forward, or accelerating release schedules to gain a time-to-market advantage over competitors.
Speakers:
- Brent Sullivan, Consulting Product Manager, BMC Software
- Andrew Binstock, Principal Analyst - Pacific Data Works LLC
- Kirk Laughlin, Editorial Director - Ziff Davis Media
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 Executive Webcast: Optimize your Development Organization for a 20%+ Productivity Gain
An on-demand webcast
Development teams usually spend 40% or more of their time resolving application problems. One reason for this productivity loss is that problem resolution is an iterative and manual process. Current trends, such as SOA and offshoring, make the problem worse by complicating data gathering and problem recreation. Learn how to optimize your development organization for a 20%+ productivity gain by attending this executive webcast.
You'll learn about an innovative approach that automates and accelerates problem resolution processes to deliver productivity improvements of 20% or more -- a technology that a recent InfoWorld product review called, "a marvelous experience that would make any developer or QA engineer salivate."
Speakers:
- Andrew Binstock, Principal Analyst, Pacific Data Works
- Doug Dineley, Executive Editor, InfoWorld
- Brent Sullivan, Consulting Product Manager, BMC Software
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Executive Webcast: Bringing Business-Critical Applications Online Faster — Without Compromising Quality or Functionality
An on-demand webcast
There's always pressure to deliver business-critical applications as fast as possible. But how can you meet tough commitment dates without compromising on quality or increasing staff?
View this on-demand webcast to learn how Station Casinos was able to bring a complex, new .NET-based sports wagering application to market in time for the 2005-2006 NFL season -- which meant compressing their QA cycle by 50%, as well as passing a stringent Nevada Gaming Commission quality field trial.
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Case Study Webcast: How JDA Software Reversed Industry Trends and Reduced Time to Resolution
An on-demand webcast
Join us for this case study webcast and you will learn how JDA Software reduced their average time to resolution by using Application Problem Resolution software. Featuring exclusive research from the SSPA, this one-hour webcast will provide insight into how you can:
- Accelerate triage and root cause analysis by up to 70%
- Improve support team efficiency by up to 30%
- Meet SLAs and increase customer satisfaction
- Reduce escalations and eliminate SWAT team deployments
- Slash support costs by up to 50%
- Address the challenge of multi-vendor support
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Podcasts
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 Getting More from Global Sourcing (Offshoring) by Automating Application Problem Resolution
Ran Gishri, BMC Software
Thinking about offshoring your development, QA, or support efforts to reduce costs? Ran Gishri, director at BMC Software, explains why getting the efficiency gains you expect might not be so easy. He discusses common challenges companies face when they decide to offshore these IT services and tells you exactly how the process of uncovering and resolving application problems plays into it.
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Automate Problem Resolution
Ran Gishri, BMC Software
How can developers spend more time doing what they do best, developing, and less time on problem resolution -- the time-consuming and often manual process of resolving defects, bugs, reported issues, or unexpected application behavior. Problems can usually be resolved easily once the root cause is identified, but getting to the root cause, simple as it sounds, is often what confounds developers. Ran Gishri, director at BMC Software, discusses the issues in this podcast.
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 The Last Mile of Application Management
Mike Vizard, eWeek, Doug Laney, BMC Software
September 25, 2007
It's more expensive to fix an application problem once a product is released than if it had been caught in the development process. Getting a hold on application lifecycle management can deliver big savings to users and channel partners alike, explains Doug Laney, vice president of professional services at BMC, in this Changing Channels podcast.
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Podcast: The Heart of the Problem
Peter Coffee, eWeek
December 15, 2006
Application problem resolution is becoming complicated by distributed architectures, even as the demands of service-level agreements and enterprise process governance raise the bar for prompt action that conforms to specific policies. Peter Coffee talks with senior managers at BMC Software about their view of the situation and their responses to their customers.
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 Visual Studio 2005 Team System (podcast)
Lori Wizdo, Dr. Dobbs podcast
November 2005
Lori Wizdo talks about Visual Studio 2005 Team System and the benefits it brings to software quality. Lori also describes how AppSight adds application problem resolution to VS 2005 Team System. (MP3, 3:51 mins.)
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